FAQ

Frequently Asked Question

“All projects we take up carry the following guarantees:”

Confidentiality guarantee: All client details will be kept confidential

Price guarantee: Minimum 60% cost-saving over on-site development

Results guarantee: Progress-linked payments weighted toward the end

Yes, sure, we can and we do! In our connected world distance is not a factor in conducting business from anywhere in the planet. We provide support virtually 24 hours a day online by email, phone, chat (Skype, MSN, YIM). We will send you files so you can assess the development process right away.Can you perform your services for overseas clients?

We will follow the same business practice that we use for our local clients

  • Enquiry
  • Our proposal
  • Your approval
  • 50% down payment
  • The first cut (draft design/project)
  • Your feedback followed by your approval
  • Rework according to your specifications, development & testing

The team at DUMA Infotech is as effective and responsive as your local team, we would say – even better.

Absolutely! Please have a look in our portfolio where you will find examples of our previous work. Some websites might look slightly different as those sites might have been altered but we provide screenshots of the work we performed. If you would like to see some of our most recent work contact us and we would be happy showing you.
DUMA Infotech’s pricing is uniquely transparent and simple. We have nothing to hide; please visit our pricing and packages overview. For example we do not charge by the number of pages, or based on the size of company. We believe that charging that way can be misleading and tricky, and we run a straight operation. GO-Globe.com is upfront about what we can do and respect our client’s time and money, if we are not in position do a good job we will let you know before hand. We don’t support “a free samples” Our payment structure follows as: Small / Medium sized projects: 50% when work starts, 25% payment once demo version launched, 25% remaining followed by our deployment. Larger / Bespoke web application projects: 35% when work starts, 35% on a mutually agreed intermediate milestone, and 30% before a final project deployment. Regarding payment methods, we are flexible – credit card, cash, check, bank transfer, or even barter if your offer fits our needs. If you are not sure which services you require, just let us know. We will be happy to assist you!

The development process depends on the package you choose and your requirements. A typical project last 25 to 35 working days, however this is our net development time, in most cases project lasts for longer due to our clients feedback or approval time. To get an accurate timeline for your project, contact us with your requirements.

We prefer using open-source technologies such as PHP, MySQL, XHTML. For example we won’t fool you that we have a custom made content management system named “SuperTurboCMS” to justify that you need to spend more money.

Nor spend more when you need to do later modifications or just change CMS completely whilst changing other web development agency, as they wont understand previous system.

In fact we use freely available open source CMS. Open-source technologies are cost-effective and supported by the community of developers worldwide. Nevertheless, we can accommodate any technology based on your requirements. In case we feel that we cannot deliver a good job, we are upfront about it, Quality, Ethics and Transparency drives our business!

DUMA Infotech specializes in web site design, web development and corporate identity building. Please read more about us The main services we provide are: To learn more about each service, please visit our services page.

Yes, we do.We are very good in that. All packages we offer include FREE basic search engine optimization (SEO). For advanced SEO services we have different packages depending on your targeted keywords, your current web site code, etc. Let us know and we will be happy to explain in details!

We perform minor changes FREE of charge on sites we develop. However, if the time taken for these changes exceeds 1 working hour, we will prepare a written proposal for it, containing project plan, scope, costs, and terms and conditions.

What if I want upgrades or changes to a website that has been developed by another agency? Yes we will work on others websites, however this will take more time depending on how it is coded.

Yes, of course and we will do it free of cost. Let us know and we’ll be glad to help within 24 working hours. Feel free to review our services.